My order is showing as delivered but I haven’t received it
We’re sorry to hear that your order is showing as delivered but you haven’t received it.
Please double check the following on your tracking details:
- Has the delivery been rescheduled for a different day or time
- Has it been left in a safe place
- Has it been delivered to a neighbour
- Has it been delivered to a drop off location
If you’re still unable to locate your parcel after checking these details, please contact us here.
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