Where is my order?
To track your order, open your order confirmation email and click the ‘Track Your Order’ button.
Once your order has left our warehouse, you’ll also receive an email with your tracking details where you can follow its progress.
Orders are processed Monday to Friday. Any orders placed after 3pm GMT will be processed the next business day (not including weekends and public holidays).
You can find our standard and express shipping times below:
Australia
STANDARD SHIPPING
-EXPRESS SHIPPING
3-4 business days (if ordered by 3pm)
FREE for orders over $340
Shipping for orders below $340 : $50
Austria
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €230
Shipping for orders below €230 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €230 : €14
Shipping for orders above €230 : €10
Bahrain
STANDARD SHIPPING
-EXPRESS SHIPPING
3-6 business days (if ordered by 3pm)
FREE for orders over $230
Shipping for orders below $230 : $13
Belgium
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €230
Shipping for orders below €230 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €230 : €14
Shipping for orders above €230 : €10
Brazil
STANDARD SHIPPING
-EXPRESS SHIPPING
3-6 business days (if ordered by 3pm)
FREE for orders over 1400 BRL
Shipping for orders below 1400 BRL : 80 BRL
Canada
STANDARD SHIPPING
-EXPRESS SHIPPING
2-4 business days (if ordered by 3pm)
FREE for orders over $330
Shipping for orders below $330 : $10
Croatia
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €260
Shipping for orders below €260 : €9
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €260 : €16
Shipping for orders above €260 : €12
Cyprus
STANDARD SHIPPING
-EXPRESS SHIPPING
2-3 business days (if ordered by 3pm)
FREE for orders over €150
Shipping for orders below €150 : €12
Czech Republic
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over 4700 CZK
Shipping for orders below 4700 CZK : 200 CZK
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below 4700 CZK : 350 CZK
Shipping for orders above 4700 CZK : 275 CZK
Denmark
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over 1700 kr
Shipping for orders below 1700 kr : 50 kr
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below 1700 kr : 100 kr
Shipping for orders above 1700 kr : 80 kr
Finland
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €120
Shipping for orders below €120 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €120 : €14
Shipping for orders above €120 : €10
France
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €190
Shipping for orders below €190 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €190 : €14
Shipping for orders above €190 : €10
Germany
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €260
Shipping for orders below €260 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €260 : €14
Shipping for orders above €260 : €10
Greece
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €150
Shipping for orders below €150 : €9
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €150 : €16
Shipping for orders above €150 : €12
Hong Kong
STANDARD SHIPPING
-EXPRESS SHIPPING
2-3 business days (if ordered by 3pm)
FREE for orders over 2200 HKD
Shipping for orders below 2200 HKD : 60 HKD
Ireland
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €200
Shipping for orders below €200 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €200 : €14
Shipping for orders above €200 : €10
Italy
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €190
Shipping for orders below €190 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €190 : €14
Shipping for orders above €190 : €10
Japan
STANDARD SHIPPING
-EXPRESS SHIPPING
3-6 business days (if ordered by 3pm)
FREE for orders over 36000 JPY
Shipping for orders below 36000 JPY : 1750 JPY
Korea (South)
STANDARD SHIPPING
-EXPRESS SHIPPING
3-6 business days (if ordered by 3pm)
FREE for orders over 300000 KRW
Shipping for orders below 300000 KRW : 17000 KRW
Kuwait
STANDARD SHIPPING
-EXPRESS SHIPPING
3-6 business days (if ordered by 3pm)
FREE for orders over $230
Shipping for orders below $230 : $13
Latvia
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €140
Shipping for orders below €140 : €9
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €140 : €16
Shipping for orders above €140 : €12
Lithuania
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €140
Shipping for orders below €140 : €9
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €140 : €16
Shipping for orders above €140 : €12
Luxembourg
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €260
Shipping for orders below €260 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €260 : €14
Shipping for orders above €260 : €10
Malta
STANDARD SHIPPING
-EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
FREE for orders over €210
Shipping for orders below €210 : €12
Mexico
STANDARD SHIPPING
-EXPRESS SHIPPING
3-4 business days (if ordered by 3pm)
FREE for orders over 5200 MXN
Shipping for orders below 5200 MXN : 250 MXN
Netherlands
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €190
Shipping for orders below €190 : €7
EXPRESS SHIPPING
Shipping time: 1-2 business days (if ordered by 3pm)
Shipping for orders below €190 : €14
Shipping for orders above €190 : €10
New Zealand
STANDARD SHIPPING
-EXPRESS SHIPPING
3-4 business days (if ordered by 3pm)
FREE for orders over $350
Shipping for orders below $350 : $50
Norway
STANDARD SHIPPING
-EXPRESS SHIPPING
3-4 business days (if ordered by 3pm)
FREE for orders over 2800 kr
Shipping for orders below 2800 kr : 100 kr
Oman
STANDARD SHIPPING
-EXPRESS SHIPPING
3-6 business days (if ordered by 3pm)
FREE for orders over $230
Shipping for orders below $230 : $13
Poland
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over 900 PLN
Shipping for orders below 900 PLN : 45 PLN
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below 900 PLN : 75 PLN
Shipping for orders above 900 PLN : 55 PLN
Portugal
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €210
Shipping for orders below €210 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €210 : €14
Shipping for orders above €210 : €10
Qatar
STANDARD SHIPPING
-EXPRESS SHIPPING
3-6 business days (if ordered by 3pm)
FREE for orders over 900 QAR
Shipping for orders below 900 QAR : 45 QAR
Saudi Arabia
STANDARD SHIPPING
-EXPRESS SHIPPING
3-6 business days (if ordered by 3pm)
FREE for orders over $230
Shipping for orders below $230 : $13
Singapore
STANDARD SHIPPING
-EXPRESS SHIPPING
2-3 business days (if ordered by 3pm)
FREE for orders over 530 SGD
Shipping for orders below 530 SGD : 10 SGD
Slovak Republic
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €260
Shipping for orders below €260 : €9
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €260 : €16
Shipping for orders above €260 : €12
Slovenia
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €180
Shipping for orders below €180 : €9
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €180 : €16
Shipping for orders above €180 : €12
Spain
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €180
Shipping for orders below €180 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €180 : €14
Shipping for orders above €180 : €10
Sweden
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over 2200 kr
Shipping for orders below 2200 kr : 70 kr
EXPRESS SHIPPING
Shipping time: 1-2 business days (if ordered by 3pm)
Shipping for orders below 2200 kr : 150 kr
Shipping for orders above 2200 kr : 100 kr
Switzerland
STANDARD SHIPPING
-EXPRESS SHIPPING
3-4 business days (if ordered by 3pm)
FREE for orders over 300 CHF
Shipping for orders below 300 CHF : 10 CHF
UAE
STANDARD SHIPPING
-EXPRESS SHIPPING
3-6 business days (if ordered by 3pm)
FREE for orders over 1100 AED
Shipping for orders below 1100 AED : 45 AED
United States
STANDARD SHIPPING
3-4 business days (Tracked)
FREE for orders over $200
Shipping for orders below $200 : $20
EXPRESS SHIPPING
2-3 business days (if ordered by 3pm)
Shipping cost : $30
Rest of EU
STANDARD SHIPPING
3-7 business days (Tracked)
FREE for orders over €190
Shipping for orders below €190 : €7
EXPRESS SHIPPING
1-2 business days (if ordered by 3pm)
Shipping for orders below €190 : €14
Shipping for orders above €190 : €10
Rest of the World
STANDARD SHIPPING
-EXPRESS SHIPPING
3-7 business days (if ordered by 3pm)
FREE for orders over $230
Shipping for orders below $230 : $13