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I’ve received a faulty item

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We’re sorry to hear that you’ve received a faulty item.

So we can investigate further, please contact us here. Please provide the following information:

  • The order number or email address used to place the order
  • A picture(s) of the issue
  • The 10 digit “S” number on the NFC tag of your knit e.g. S1234567891
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