Page Loading Animation
Basket Icon
FAQs Returns & Refunds Where's my order?

My order was a gift, can I return or exchange it?

Title Icons

Absolutely!

Just head to our returns portal, select “Gift Return” and enter the order number.

You’ll then need to complete the onscreen steps and select your shipping option.

Once the return has been generated, we’ll send you a confirmation email to let you know and further instructions on how to post your return. 

*Please note, all items must be returned from the original shipping country, unworn and with all original packaging and tags attached within 28 days from delivery date.

Was this article helpful?
0 out of 0 found this helpful.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Yes
No
0 out of 0 found this helpful.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Need more help?
Search Icon
Related Articles

How do I return my order?

Can I exchange my order?

What is your returns policy?

My order was a gift, can I return or exchange it?

I need a new returns label

Have you received my return?

You’ve received my return, but I haven’t been refunded yet

I paid with Klarna, how can I get my refund?

Can I cancel or update my return request?
Contact Us
Contact Us
The Knit Clinic
The Knit Clinic
Delivery
Delivery
Returns
Returns
Contact Us Button
Get 10% off your first order.
Visiting From The United Kingdom?
It looks like you are located in The United Kingdom. Change below to select the closest store to you for relevant currency and shipping rates.
Change your shipping country
Currency
Save
Continue to United Kingdom
Select your location
Afghanistan Åland Islands Albania Algeria Andorra Angola Anguilla Antigua & Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Chad Chile China Colombia Comoros Congo - Brazzaville Cook Islands Costa Rica Côte d’Ivoire Croatia Curaçao Cyprus Czechia Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Eswatini Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong SAR Hungary Iceland India Indonesia Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macao SAR Madagascar Malawi Malaysia Maldives Malta Martinique Mauritania Mauritius Mayotte Mexico Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Namibia Nauru Nepal The Netherlands New Caledonia New Zealand Nicaragua Nigeria Niue North Macedonia Norway Oman Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Réunion Romania Rwanda Samoa San Marino São Tomé & Príncipe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands South Africa South Korea Spain Sri Lanka St. Barthélemy St. Helena St. Kitts & Nevis St. Lucia St. Martin St. Pierre & Miquelon St. Vincent & Grenadines Suriname Sweden Switzerland Taiwan Tanzania Thailand Timor-Leste Togo Tonga Trinidad & Tobago Tunisia Turkmenistan Turks & Caicos Islands Tuvalu Uganda The United Arab Emirates The United Kingdom The United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wallis & Futuna Zambia Zimbabwe