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FAQs Returns & Refunds Where's my order?

My order was a gift, can I return or exchange it?

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Absolutely!

Just head to our returns portal, select “Gift Return” and enter the order number.

You’ll then need to complete the onscreen steps and select your shipping option.

Once the return has been generated, we’ll send you a confirmation email to let you know and further instructions on how to post your return. 

*Please note, all items must be returned from the original shipping country, unworn and with all original packaging and tags attached.

Extended Holiday season returns period: you may return any unsuitable items purchased between November 1st 2024 until January 31st 2025.

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