Good things should last forever.

Our Forever Guarantee

Each of our knits is designed to be part of your wardrobe for many years to come. If your knit ever needs mending or maintenance, you can send it back to us and we will restore it to the best of our abilities. For life.

That's not only good for you. But good for the planet too. Because the most sustainable way to consume fashion is to buy fewer items and wear them as long as possible.

What does it include?

In one word: everything.

Whether its damages from normal wear and tear, faulty materials, poor workmanship or otherwise. We want you to enjoy your garment for life — so should any of this happen to your sweater, our team will restore it to the best of our abilities or find another solution. Because what sheep have joined together, let no men separate.

 

Sending in a knit for maintenance

If you feel your sweater needs a repair or maintenance, please follow the link to fill out a small form. Email this together with pictures of your knit to our customer experience team at  theflock@sheepinc.com 

Please note that you must be the original purchaser of the product with a valid proof of purchase (order number and date). If the garment has been gifted, just let us know the name of the original purchaser and we'll organise everything for you.

 

Forever Guarantee Form