The courier needs more information for my delivery
Some countries may require you to provide additional information to our couriers to receive your order as it passes through customs.
We advise that you provide customs with this information as soon as possible to avoid it being returned back to us.
Spanish customs* will require your DNI/NIE number for orders over €150. Please either reply directly to the courier with this information, or reach out to us here and we will pass on the details for you.
*Please note that this is outside of our control.