Page Loading Animation
Skip to content

What is The Knitwear Clinic?

Title Icons

Our knits are designed and crafted to last —with a little bit of care, your sweater should remain a permanent part of your wardrobe for many, many years to come. To give you extra comfort, each knit is covered under Our Care Guarantee that covers damages from normal wear and tear, faulty material or poor workmanship.

If your knit needs a few stitches or to get back into shape, we’ll help you out by providing some tips on how to best care for your garment and even how to mend it yourself if you’re feeling brave enough. You can find some tips on garment care here.

We’ll also cover you if you get your knit mended locally which helps us to save on extra shipping.

Or you can send it to our sweater clinic and we’ll restore it as best we can. We’ll do this for life. Even in 50 years when we’re only wearing NFTs, you will still be able to send your knit back to us.

By wearing our garments longer, we reduce the need to buy new clothes and thereby reduce our carbon footprint. It is currently estimated that, in the UK, the average lifetime for an item of clothing is 2.2 years and the average number of times a garment is worn has decreased by 36% compared to 15 years ago. So Sheep Inc. set a goal to design garments to last for generations.

Sustainable is a way of living, not just a way of buying.


To make a claim, here’s what you need to do:

  1. Follow the link to fill out a short form
  2. Take some photos of your damaged knit
  3. Email the form and pictures to our Clinic here.*

*Please note that you must be the original purchaser of the product with a valid proof of purchase (order number and date). If your knit was gifted, just let us know the name of the buyer and we’ll organise the rest.

Was this article helpful?
0 out of 0 found this helpful.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Yes
No
0 out of 0 found this helpful.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Need more help?
Search Icon
Contact Us
Contact Us
The Knit Clinic
The Knit Clinic
Delivery
Delivery
Returns
Returns
Contact Us Button
Get 10% off your first order.
Visiting From The United Kingdom?
It looks like you are located in the United Kingdom. Change below to select the closest store to you for relevant currency and shipping rates.
Change your shipping country
Currency
Save
Continue to United Kingdom
Select your location
Afghanistan Åland Islands Albania Algeria Andorra Angola Anguilla Antigua & Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Chad Chile China Colombia Comoros Congo - Brazzaville Cook Islands Costa Rica Côte d’Ivoire Croatia Curaçao Cyprus Czechia Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Eswatini Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong SAR Hungary Iceland India Indonesia Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macao SAR Madagascar Malawi Malaysia Maldives Malta Martinique Mauritania Mauritius Mayotte Mexico Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Nigeria Niue North Macedonia Norway Oman Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Réunion Romania Rwanda Samoa San Marino São Tomé & Príncipe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands South Africa South Korea Spain Sri Lanka St. Barthélemy St. Helena St. Kitts & Nevis St. Lucia St. Martin St. Pierre & Miquelon St. Vincent & Grenadines Suriname Sweden Switzerland Taiwan Tanzania Thailand Timor-Leste Togo Tonga Trinidad & Tobago Tunisia Türkiye Turkmenistan Turks & Caicos Islands Tuvalu Uganda United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wallis & Futuna Zambia Zimbabwe